You can reach us in several ways: via phone, via our patient portal PatientFusion, or via HIPAA-secure messaging on your smartphone.
Call our office phone number 718-865-9333. From Monday through Friday, between 9:00 AM and 4:00 PM, the secretary is available to listen to your concerns. When necessary, she will relay your concerns to your provider who will then return your call at a convenient time.
When the office is closed (weeknights and weekends, holidays), you can call and leave a message. If your concern is not urgent (example: you need a form filled out, or you need a letter written) then call during office hours. If you want to leave a non-urgent message, then select Option 3 to leave a message. Your call will be addressed within the next 2 business days.
For non-urgent issues, you are welcome to send us a message via our patient portal, PatientFusion. For access to the patient portal, call the office. A link and temporary pin will be emailed to you.
PHONE MESSAGING VIA KLARA
If you have an iPhone or Android smart phone you are welcome to message us using Klara, our HIPAA-compliant messaging system. You will need to verify your cell phone number first, and you can do that by clicking on the blue “Message us” button on the lower right corner of this screen.