What if I have a non-urgent problem?

You can reach us in several ways: via phone, via our patient portal PatientFusion, or via HIPAA-secure messaging on your smartphone. PHONE Call our office phone number 718-865-9333. From Monday through Friday, between 9:00 AM and 4:00 PM, the secretary is available to listen to your concerns. When necessary, she will relay your concerns [...]

By |2017-06-23T03:27:15+00:00January 18th, 2017||Comments Off on What if I have a non-urgent problem?

What if there is an emergency?

In an emergency, you are urged to call 911. We recommend leaving a message with the office to let the staff know which hospital you are in. We are available to provide the hospital staff with important information such as your medical condition and your medication list.

By |2017-01-25T19:21:14+00:00January 18th, 2017||Comments Off on What if there is an emergency?

What hospital are you affiliated with?

We will collaborate with the staff at any hospital you choose. We believe that communication with the hospital is essential to reducing re-admissions and improving your quality of life. Several hospitals in both lower Manhattan and Brooklyn have Asian Services with bilingual staff and volunteers that are here to help you. We are available to [...]

By |2017-01-25T19:21:53+00:00January 18th, 2017||Comments Off on What hospital are you affiliated with?

What if I need medication or supply refills? Why is there a delay?

Call our office phone number 718-865-9333. If it is after office hours, you may leave a message after selecting Option 2. State your name, the patient's name and date of birth, and the medications that need to be refilled. If it is easier for you, you can ask the pharmacist to make your refill request. [...]

By |2017-01-25T19:00:58+00:00January 18th, 2017||Comments Off on What if I need medication or supply refills? Why is there a delay?

What if I need a letter written or a form completed?

Call the office to let us know what you need. You may send your form via one of these 3 options, listed in order of preference. FAX 888-972-7923 MAIL 7105 3rd Avenue, #523, Brooklyn, NY 11209 Please be advised that the address is our mailing address and that mail is picked up twice a week. [...]

By |2023-10-08T16:30:47+00:00January 18th, 2017||Comments Off on What if I need a letter written or a form completed?

Are there other fees?

Yes. We also bill your insurance (Medicare or Medicare Advantage plan) for the work of coordinating your care between visits. "Chronic care management" includes time spent in discussions between you, your pharmacist, your visiting nurse, hospitalists, and your specialists. If you have questions or concerns about this, please call us. Alas, Medicare does not pay [...]

By |2023-10-08T16:40:08+00:00January 25th, 2017|, |0 Comments
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