What if I need medication or supply refills? Why is there a delay?

This post is also available in: 简体中文 (Chinese (Simplified)) 繁體中文 (Chinese (Traditional))

Call our office phone number 718-865-9333. If it is after office hours, you may leave a message after selecting Option 2. State your name, the patient’s name and date of birth, and the medications that need to be refilled.

If it is easier for you, you can ask the pharmacist to make your refill request.

We follow a FIVE DAY RULE. Make your request at least 5 days before running out. Urgent medical care issues take priority and therefore we cannot guarantee that refills will be sent on the same day.

Please know that you will not receive a call back unless there is a question about the refill. However, you may call the pharmacy to check the status of your refill request.